We guide your customers through onboarding and implementation of your product.
Onboard & enable your users
You nurtured the lead, you closed the deal, but how will you ensure your customer gets the most out of their purchase? For B2B companies, onboarding can be a complex and time-consuming process that is often overlooked but essential for customer retention.
EBQ offers Training and Implementation services for your customers, teaching them to use your software effectively to keep them engaged with your product.
Our personalized approach to onboarding & implementation
We work with you to structure an in-depth curriculum that shows your customer the full benefit of your product.
Your EBQ Training Specialist will take your new customers through the steps of installing and setting up your software, tailoring preferences to their business needs, and integrating your product throughout their processes.
We offer a complete department
With EBQ, you’re not just hiring a single Specialist. You’re getting an entire department at a fraction of the cost and effort of hiring internally.
For each project, we provide: a Success Manager to drive high-level strategy, a Project Manager to oversee day-to-day operations, and one or more Specialists working diligently for you.
Helping thousands of companies achieve their sales and marketing goals.
What our customers think about us
“I really enjoyed the simplicity of EBQ’s services and the ‘you get what you see’ aspect of its model. It made it easy to plan and engage with EBQ.”Skip LinebergSenior Marketing Manager at Frontier Communications
“We terminated our contract with EBQ for the first time, believing we had mastered the EBQ technique, it seemed easy to replicate. We quickly learned that EBQ made it look easy. Shortly after we returned to EBQ, knowing the results and methods were worth it.”Nick PalmbyCTO/COO at ClaimTECH
“As our lead generation team, EBQ represents the voice of our company. I maintain the same expectations for them, with regards to work ethics, integrity, and professionalism, as I do for our direct employees.”Brian FinnertyVP of Marketing at InnerWorkings