Omni-Channel vs. Single-Channel Customer Journeys in Salesforce Marketing Cloud Journey Builder

Dive into Salesforce Marketing Cloud and discover how to design the right type of journeys for your contacts.

In this webinar, we covered:

  • Single vs. multi-channel journeys
  • Overview of Journey Builder
  • Entry sources and activities
  • Demo customer journey builds
  • Considerations for Journey Builder

What you’ll learn from the Journey Builder webinar

engaging customer journeys

Based on your marketing goals, determine which type of journey to use and its limitations.

Explore the
Journey Builder canvas

Explore the different channels you can use to enter contacts into a highly-personalized journey.

Live builds of single- and multi-channel journeys

Learn how to build both complex and simple customer journeys step by step with our demo.

Complete Department

Need help with
Marketing Cloud?

EBQ’s Digital Marketing Specialists blend industry best practices with your business needs to ensure you’re implementing Journey Builder successfully at a fraction of the cost of doing it in-house. 

Our marketers have the expertise you need to train your users, execute marketing campaigns, and increase customer engagement using Salesforce Marketing Cloud.

Let's Talk

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