Inbound Customer Support

Quickly respond to customer support tickets with our inbound customer support. With our omnichannel approach, we make sure your customers are satisfied with your solution.

Trusted by thousands of businesses worldwide.

Why partner with our client service representatives?

U.S. Based

All of our reps are based in Texas, so we can handle all your customer support tickets and requests during your regular operating hours.

A Dedicated Team

We’ll assign an allocated Business Consultant and Project Manager to oversee your inbound customer support team at no additional cost.

Improved Experience

We train and upskill all of our reps on current best practices so you don’t have to. That way, you can focus on your core business functions.

Omnichannel Inbound & Outbound Support

Phone

Email

Chat

SMS/Text

Social Media

In-App

Explore Our Other Customer Success Services

By offering 360˚ care to your customers, you will foster brand loyalty — thus increasing customer average lifetime value. Explore our other customer experience services to find out how else you can delight your customers.

Inbound Customer Service

Customer Experience Case Studies

Asure Software

EBQ + Asure Software

Learn how EBQ retained over 80% of Asure Software’s customers, with their customer base worth over $1.5 million.

EBQ + OKI DATA

Find out how EBQ onboarded over 600 new OKI DATA customers to help build a multi-million dollar pipeline.

Let us handle your inbound customer requests

An efficient response process is key to keeping your customers happy. At EBQ, we monitor all your support tickets and reply to their requests on your behalf.

Ready to elevate your inbound customer support process? Fill out your information with the form provided and one of our team members will reach out to you shortly.

For over 16+ years, we’ve specialized in transforming businesses to industry giants.

Ready to start growing?

Contact one of our Business Consultants to see how we can help you scale.