Customer Onboarding Services

Set your customers up for success with our customer onboarding services. We empower your clients to implement your solution successfully and keep them engaged to reduce churn.

Trusted by thousands of businesses worldwide.

Our Proven Customer Onboarding Strategy

For over 16+ years, we’ve been known for our dedication to delighting customers. Learn how we use our proven processes to adapt it to your unique business implementation experience.

Your Dedicated Team

You’re not just getting a team of reps. You’ll also work with a Business Consultant and Project Manager who are committed to the success of your project.

Your Onboarding

EBQ supports you and your users through the critical onboarding stages to take the guesswork out of the adoption of your solution and improve customer satisfaction.

Your Implementation

We work with you to structure an in-depth curriculum that educates your customers on both the features and differentiating benefits of your product.

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Omnichannel Inbound & Outbound Support

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Email

Chat

SMS/Text

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In-App

Explore Our Other Customer Success Services

By offering 360˚ care to your customers, you will foster brand loyalty — thus increasing customer average lifetime value. Explore our other customer experience services to find out how else you can delight your customers.

Customer Onboarding

Customer Experience Case Studies

Asure Software

EBQ + Asure Software

Learn how EBQ retained over 80% of Asure Software’s customers, with their customer base worth over $1.5 million.

EBQ + OKI DATA

Find out how EBQ onboarded over 600 new OKI DATA customers to help build a multi-million dollar pipeline.

Give your customers the best implementation experience

Start your customer relationships on the right foot with the right customer onboarding journey. By taking the time to set expectations and get a game plan rolling, your customers can ease into using your products and services and turn into brand advocates.

Ready to elevate your customer onboarding experience? Fill out your information with the form provided and one of our team members will reach out to you shortly.

For over 16+ years, we’ve specialized in transforming businesses to industry giants.

Ready to start growing?

Contact one of our Business Consultants to see how we can help you scale.