Customer Care Services
Proactively provide ongoing outreach to delight your customers with our outsourced customer support. With our reps, you can transform regular users into loyal brand advocates.
Trusted by thousands of businesses worldwide.
Why outsource customer support?
Increase CLV
Optimize your sales pipeline by having us identify upselling opportunities. We proactively contact your customers on your behalf using an omnichannel strategy.
Improved Processes
Our experienced customer support reps make sure our proven processes align with your unique offerings to ensure a seamless customer experience.
Personalized Outreach
Our reps drastically improve CSAT with a specialized outreach program that can cover everything from merger transition to cross-selling offerings.
Cases Solved
Customers Served
Customer Satisfaction Score
Omnichannel Inbound & Outbound Support
Phone
Chat
SMS/Text
Social Media
In-App
Explore Our Other Customer Success Services
By offering 360˚ care to your customers, you will foster brand loyalty — thus increasing customer average lifetime value. Explore our other customer experience services to find out how else you can delight your customers.
Outbound Customer Care
Customer Experience Case Studies
Customer Service Resources for Business Leaders
Connect with our outbound customer service representatives
With EBQ, you can provide omnichannel support — all at a fraction of the cost of hiring internally. We dig deeper into your current customer base and identify upselling and cross-selling opportunities to widen your sales pipeline.
Ready to elevate your customer care experience? Fill out your information with the form provided and one of our team members will reach out to you shortly.
