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Salesforce Data 360 Services

A Stronger Data Foundation for Smarter Decisions

EBQ’s Salesforce Data 360 (formally Data Cloud) services help enterprises get the most from their customer data foundation, delivering expert implementation, integrations, unified profiles, and AI-powered optimization. Our certified team streamlines data operations, strengthens visibility, and manages the platform end-to-end so you can make faster, smarter, revenue-driving decisions.

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Trusted by thousands of businesses worldwide.

Airvet
Anomali
Aquacycl
Asure Software
BigCommerce
Bosley logo
Boston Architectural College
Brush Creek Partners
Cal-Bay Systems
CapPatrol
Centripetal Networks
Chesapeake Church
Copado
Coviance
DreamCenters
Enflux
evolv technology
Extend Fertility
FirstClose
Good Shepherd Center
Helix (formerly Methodics)
Image Skincare
Intermedia
Journyx
LocknCharge
Lyrasis
MD Revolution (formerly NavCare)
Nextiva
OKI Data
onit
OpenClose
Opus
PAR Systems
Parker Technology
Revunit
Seal Software
Sign-In Solutions
Solid Border
Stanley Center for Peace and Security
The Beneficient Company Group
The Channel Company
The LGBT Center
TriHaz Solutions
Wachter

Your EBQ Team Includes

Dedicated Expert

We dedicate at least one seasoned Salesforce specialist to your team, ensuring a successful implementation and ongoing support.

Salesforce Manager

Our built-in management system keeps your team aligned with company objectives, ensuring tasks are completed efficiently.

Revenue Consultant

Each project is assigned a Revenue Consultant to analyze current strategies, identify opportunities, and implement data-driven improvements.

Dedicated Expert

We dedicate at least one seasoned Salesforce specialist to your team, ensuring a successful implementation and ongoing support.

Salesforce Manager

Our built-in management system keeps your team aligned with company objectives, ensuring tasks are completed efficiently.

Revenue Consultant

Each project is assigned a Revenue Consultant to analyze current strategies, identify opportunities, and implement data-driven improvements.

Salesforce Data 360: What We Do

Salesforce Data 360 is designed to unify customer data across every touchpoint, system, and team to deliver insights via a single source of truth. With nearly two decades of Salesforce expertise, EBQ works within your platform to implement, manage, and optimize Data 360, ensuring your organization can leverage clean, actionable data for smarter decisions and better business outcomes.

Optimizing Your Data Workflows

We design and configure data pipelines, ingestion processes, and identity resolution tailored to your business. From automating data stitching to building unified profiles, we make sure your teams spend less time wrangling data and more time acting on it.

Data 360’s AI and analytics tools are powerful, but they require proper setup to deliver value. EBQ configures Einstein and other AI-driven features to provide predictive insights, alert you to high-priority opportunities, and enable data-driven decisions across marketing, sales, and service.

Your teams work across multiple platforms, including email, CRM clouds, marketing automation, and more. We integrate Data 360 with the tools your organization relies on most, centralizing data and creating seamless workflows for actionable insights.

We continually monitor, optimize, and maintain your Data 360 instance to ensure peak performance. Our team tracks data quality, updates processes, and meets regularly to review dashboards and uncover opportunities to accelerate growth and operational efficiency.

What EBQ’s Salesforce Data 360 Services Include

1. Unified Customer Data

We bring together fragmented data from multiple systems into a single, trusted source of truth, giving your teams clear, actionable insights across sales, marketing, and service.

2. AI-Driven Insights & Activation

Leverage AI-powered recommendations and predictive analytics to identify opportunities, prioritize actions, and turn data into decisions that drive measurable business outcomes.

3. End-to-End Optimization

From implementation to ongoing management, we ensure your Data 360 instance remains high-performing, accurate, and aligned with evolving business needs, so your investment continuously delivers value.

FAQs

What is Salesforce Data 360?

Salesforce Data 360 (also known as Data Cloud) is a customer data platform that unifies information from multiple systems into a single, trusted source of truth. It helps organizations streamline operations, gain a complete view of their customers, and make smarter, data-driven decisions.

Data 360 provides tools for unified profiles, identity resolution, data ingestion and integration, AI-driven insights, analytics, and workflow automation—helping teams across marketing, sales, and service act on accurate, real-time data.

 Yes! For nearly 20 years, EBQ has partnered with organizations of all sizes across industries such as:

  • Business Management
  • Computer Software
  • Nonprofits
  • Fintech
  • Healthcare & Life Sciences
For a few of our success stories, visit our Case Study page

Absolutely. EBQ tailors Data 360 to match your organization’s specific requirements. For complex data environments, we provide custom solutions to ensure your platform delivers maximum value.

Contact us to learn more

We are happy to help! You can reach us by phone at (512) 637-9696 or email us at info@ebq.com 

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The flexibility EBQ provides is priceless. They can scale up or down effortlessly and that allowed us to be smart about our long-term plans, without sacrificing internal resources.
Melanie KalembaSVP of Sales & Business Development, BigCommerce
BigCommerce
What I liked about EBQ is that they were fearless, and it didn’t matter what type of lead I put in front of them. They just went for it.
Omar JordanCEO, Coviance
Coviance
We started getting to the next level when we treated you as our partner, not just someone we throw a job to over the fence. I see you as a part of my team – not a vendor.
Hi LevaChief Revenue Officer, Enflux
Enflux
We could have done everything in-house. We would have spent a significant multiplier over what we spend with you, and then it’s risky. What we looked at is the cost benefit plus the risk. It was really a no-brainer after that.
Byron RashedVP of Marketing, Centripetal Networks
Centripetal Networks
We foresee this being an ongoing, long-term relationship. The future looks bright.
Tim SmithCRO, FirstClose
FirstClose
Brent’s team moved really quickly to understand our messaging and value proposition. Their understanding of the ecosystem that we work in was more extensive than we thought it would be. We didn’t know it would be a long-term relationship initially, but their quick pivots right off the bat gave us confidence that we could grow with them.
Cameron TylerSenior Marketing Manager, Copado
Copado
I appreciated how EBQ never asked us for our scripts or our process. They were confident in their own approach, understood our use cases, and converted our strategy to their own methodology to make an impact.
Steve TuckerSenior VP of Sales, Seal Software
Seal Software
From my perspective, because this was my first time working with EBQ, I consider the results exceptional. They’re the same sort of statistics I would expect to see from an in-house effort, from a team that was already familiar with the software, organization, and marketplace.
Lisa LarsonSenior Director of Outreach & Engagement, LYRASIS
Lisa Larson
When it comes to sales and lead generation, there is often a tradeoff between the ‘perfect science’ of modern sales and old school salesmanship, between having a solid process in place and having people capable of human interaction. It seems like you can only have one or the other. But with EBQ, you don’t have to make that choice. They strike the balance perfectly.
Derek del BarrioPresident, Solid Border
Solid Border Network Security
All in all there were so many reasons to love this team that go well beyond the scope of work. They did everything right. From where I’m sitting, it was money well spent and then some.
Carol Ann ThomasMarketing Manager, Opus
Opus
I would say we have a big initiative for OpenClose name recognition in our space as a premier LOS, and EBQ really gives us the ability to spread that message to more people than we would have by ourselves.
Chris OlsenVP of Sales Engineering, OpenClose
OpenClose
EBQ’s work has yielded results that, even years later, have continued to assist us in building our pipeline and increasing exposure.
Guy NunnelleeVice President, Cal-Bay Systems
Cal-Bay Systems
EBQ put in the time needed to learn our product and how we sell it. EBQ held weekly continuous improvement meetings (CIMs) with us every step of the way which allowed us to re-calibrate and tweak the process based on specific market conditions or situations. I really feel like they truly care about what they do.
Steve LedbetterPresident of US Business Unit, LocknCharge
LocknCharge

Salesforce Resources for Business Leaders

Salesforce for Beginners: A Guide on How to Set Up Your CRM

Salesforce 101: Clouds and Products Overview

The Essential Checklist for Salesforce Implementation

Salesforce Data Cleansing Best Practices to Better Your CRM

Salesforce Marketing Cloud Journey Builder - The Essential Guide

Master Data Management in Salesforce: Why It’s Essential for B2B Success

Beginner’s Guide to B2B Sales Data Management

Salesforce for Beginners: A Guide on How to Set Up Your CRM [DOWNLOAD]

SEE ALL SALESFORCE RESOURCES

Talk with a Salesforce Data 360 Expert

With EBQ, you gain a trusted partner dedicated to unlocking the full potential of Salesforce Data 360. Our team implements, manages, and optimizes your data environment, helping your organization unify customer information, streamline workflows, and turn insights into smarter decisions.

Ready to maximize the value of your customer data and drive measurable business results? Fill out the form, and one of our Data 360 experts will reach out to you.

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