EBQ can be your valued technical support partner

EBQ has knowledgeable professionals that have the ability to learn your product and provide comprehensive technical support like no other. Technical support professionals at EBQ can learn your product from top to bottom and provide your customer with excellent client support. You have the option to provide us with the proper technical documents that detail your product so we can absorb all the information or we can create our own guidebook based on explicit information also provided by you.

This allows us to have the ability to assist your customers with any issues they may be faced with in the near future. We have the ability to communicate effectively with your customers and solve any mounting issues you and your organization may not have the current ability or time to do. We pride ourselves in having technical support agents that are both conversant and experienced and who provide a level of professionalism your customers deserve.

CHOOSE YOUR PLAN

Technical support professionals at EBQ can learn your product from top to bottom and provide your customer with excellent client support.

Just select a technical support plan that best fits your needs and budget and explain what type of technical support services you need. We will them become experts on your product in order to provide technical support to your clients. It’s really that simple.

US BASED AGENTS

All EBQ customer service agents are located in the US we are able to properly manage your account effectively and efficiently.

You will always be supported by a technical support agent located right here in the United States. No exceptions whatsoever. We take pride in being a locally operated US based technical support service. With all our agents being located in the US we are able to properly manage your account effectively and efficiently.

EBQ can be your valued technical support partner.
We can quickly identify and evaluate the problem level, so that the right support person is on the call.

Did you know that 45% of all US consumers will abandon an online transaction if their questions or concerns are not addressed quickly.

45%

of US consumers will abandon an
online transaction if their questions or concerns
are not addressed quickly.

TECHNICAL SUPPORT

  • Plans tailored to your company’s needs
  • US based technical support
  • Reliable associates to monitor your account
  • Techs that can easily learn your product

PURCHASE TECHNICAL SUPPORT SERVICES TODAY

All of EBQ’s services are delivered via a trained, knowledgeable “department” of professionals, including a Success Manager, a Project Manager and Specialists who work daily on your company’s behalf. This structure provides our clients the flexibility to change services and/or the size of the relationship at any time based on their needs, as well as added security against turnover or use of internal resources.