Learning a new software program can be exciting and challenging. But when a client’s knowledge is still growing and they experience technical issues, it can be a problem. Is it a training issue or a real product issue? Stress levels can rise and adoption will grind to a halt. It’s important to address their issues promptly and professionally. EBQ can be your valued technical support partner.
Just select a technical support plan that best fits your needs and budget and explain what type of technical support services you need. We will them become experts on your product in order to provide technical support to your clients. It’s really that simple.
You will always be supported by a technical support agent located right here in the United States. No exceptions whatsoever. We take pride in being a locally operated US based technical support service. With all our agents being located in the US we are able to properly manage your account effectively and efficiently.
of US consumers will abandon an
online transaction if their questions or concerns
are not addressed quickly.