PROFESSIONAL SERVICES

EBQ’s Professional Services Product Support Department will become experts on your product and company so that we can provide your customers with an entire team of specialists to guide them through initial set-up and onboarding or to conduct detailed training sessions.

Support your product, empower your customers


EBQ’s Professional Services Product Support Department will become experts on your product and company so that we can provide your customers with an entire team of specialists to guide them through initial set-up and onboarding or to conduct detailed training sessions. Above all, our goal is to ensure you keep the business your company worked so hard to attain. As for your customers that may lack the time or resources, we can also serve as a dedicated administrator of your product or provide long-term phone and email support.

PROFESSIONAL SERVICES WE OFFER

PROFESSIONAL SERVICES WE OFFER

SALESFORCE

EBQ’s can set up your instance, organize it according to your internal sales processes and train your team.

PARDOT

EBQ is a Pardot Select Partner. This means we are the one-stop-shop for all of your company’s Pardot needs.

ENGAGE

Salesforce Engage provides the exact insights you need. Sell smarter with marketing automation for sales.

WAVE

We can also implement & administer the platform on your behalf to ensure your investment is money well spent.

EBQ will even conduct training sessions directly with your new clients, fully educating them on the use of your product and serving as their lifeline during the initial rollout.

Installation and Product Training

The first few months of implementing a new product are crucial and EBQ can make sure they aren’t wasted. We will assist your clients with the setup and installation of your product while your company focuses on closing the next sale. EBQ will even conduct training sessions directly with your new clients, fully educating them on the use of your product and serving as their lifeline during the initial rollout.

Accelerate Your Sales Cycle

Administration

Many companies find that they are unable to retain customers who, due to a lack of resources, cannot fully utilize a new product. EBQ alleviates this by providing your customers with a dedicated administrator for your product offering, allowing them to get the most out of your solution and making sure you retain their business.

Dedicated Support

Your customers that have the personnel but would like a support lifeline throughout the use of your product, EBQ can supply dedicated support specialists who will always be on hand via phone or email to assist your customers with technical  questions and best practice guidance.

Did you just buy Salesforce or A Salesforce Product? Download our free white paper today to learn more about our Salesforce Training Services.

With the Salesforce Admin and training package and as a Salesforce Registered Partner, we are certified to train, implement, and administrate this powerful CRM.

Does your company lack a team or does your team lack the time?

EBQ can implement and administrate any Salesforce Platform for you to ensure you are getting the most out of this amazing platform. Contact a specialist today and start assembling your Salesforce Platform Team.

Do not let a lack of personnel prevent you from reaping the benefits of your Salesforce platforms. EBQ can provide a team of  Specialists to run the tool as an extension of your company for:

  • Salesforce CRM
  • Pardot Marketing Automation
  • Salesforce Marketing Cloud
  • Wave Analytics
  • Salesforce Engage

Above all, we strive to deliver remarkable service where we provide a full team of professionals dedicated to your company’s success.

Does your company lack a team or does your team lack the time? Contact An EBQ Specialist Today To Assemble Your Team. 

ASSEMBLE YOUR MARKETING DEPARTMENT DEPARTMENT TODAY

All of EBQ’s services are delivered via a trained, knowledgeable “department” of professionals, including a Success Manager, a Project Manager, and Specialists who work daily on your company’s behalf. This structure provides our clients the flexibility to change services and/or the size of the relationship at any time based on their needs, as well as added security against turnover or use of internal resources.